Effective Date: 12 October 2024

At Webinku, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information to provide and improve our services. The types of information we collect include:

• Personal Information: When you contact us, request a quote, or use our services, we may collect personal details such as your name, email address, phone number, business information, and any other information you provide.

• Payment Information: For billing purposes, we may collect payment details, such as credit card information or bank details. All payment processing is done through secure, trusted third-party providers.

• Website Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and time spent on the site. This data helps us improve your experience and enhance the performance of our website.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Service Delivery: To provide the services you request, such as website creation, app development, and logo design.

• Communication: To respond to your inquiries, provide updates, and communicate about your projects.

• Billing and Payments: To process payments and manage billing for the services you use.

• Improving Our Services: To analyze how you use our website and services, allowing us to improve our offerings.

• Legal Obligations: To comply with any legal or regulatory requirements.

3. How We Protect Your Information

At Webinku, we take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure Servers: All information you provide is stored on secure servers.

• Encryption: We use encryption technology to protect sensitive information such as payment details.

• Access Controls: Access to your personal data is restricted to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate our services, such as:

• Payment Processors: For processing payments securely.

• Hosting Providers: For hosting and maintaining your website.

• Analytics Services: To track and analyze website performance.

These third-party providers are required to protect your information and only use it for the purposes of providing services to Webinku.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your browser to help us understand your preferences and improve your user experience.

• Essential Cookies: These are necessary for the website to function properly, allowing you to navigate and use our services.

• Analytics Cookies: We use these to track user interactions and analyze website performance.

You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly without them.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also request that we limit the processing of your data or object to certain types of processing. If you wish to exercise any of these rights, please contact us at hello@webinku.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. Webinku is not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a minor has provided us with personal information, please contact us, and we will take appropriate steps to remove that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of our services after changes are made indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: hello@webinku.com
• WhatsApp: +965 69911601